Watch Desk Online 24/7 Triage
First response < 2 h
ScriptNestStudio Security Atelier
Intake Desk · Ref. INT-2026

Send a brief to the watch desk.

Describe your environment and concerns. A senior responder answers every brief within two business hours — no ticket queues, no call centres.

Telephone

+33 650 009 388

Direct line · French mobile

Place the Call →
Registered Address

67205, 19 Rue du Général de Gaulle,
Oberhausbergen, France

Visits by appointment only

Open in Maps →
Correspondence

[email protected]

PGP available on request

Compose an Email →
Watch Schedule

Mon – Fri · 09:00–18:00 CET

Retainer clients: 24/7 escalation

Settle an Invoice →
Atelier Location · Oberhausbergen 48.61°N · 7.74°E
Response Ledger

< 2 h

First reply window

15 m

Retainer dispatch

Every brief is read by a named senior responder — the same person who will scope and price the work.

How we handle your data →
Form No. 7 · Security Brief

Project Intake Form

Encrypted in transit
Before you write
  • 01 Name the systems in scope — cloud accounts, domains, or applications — so we can size the work precisely.
  • 02 Mention any regulatory deadline (ISO, NIS2, GDPR, customer audit) driving the timeline.
  • 03 If an incident is live, telephone the hotline instead — we dispatch responders within 15 minutes.