Send a brief to the watch desk.
Describe your environment and concerns. A senior responder answers every brief within two business hours — no ticket queues, no call centres.
67205, 19 Rue du Général de Gaulle,
Oberhausbergen, France
Visits by appointment only
< 2 h
First reply window
15 m
Retainer dispatch
Every brief is read by a named senior responder — the same person who will scope and price the work.
Project Intake Form
Brief received — the vial is sealed.
Your reference is INT-2026-0742. A named responder replies within two business hours with scope, fee, and timeline.
- 01 Name the systems in scope — cloud accounts, domains, or applications — so we can size the work precisely.
- 02 Mention any regulatory deadline (ISO, NIS2, GDPR, customer audit) driving the timeline.
- 03 If an incident is live, telephone the hotline instead — we dispatch responders within 15 minutes.